Our process is anything but complicated. Your business is unique and requires individual attention as we assess your technology needs together. Our goal in the initial consultation is to understand who you are and what you want your technology to do for you. Next, we’ll schedule an IT assessment to evaluate your current infrastructure and determine what’s working and what could be better. Based upon your goals, the XPERTEK team will put together a proposal detailing recommendations for your business.
You will never be pressured into buying equipment or a monthly program, and there will never be any surprise bills. We value transparency and communication, especially when it comes to your questions about “what does it cost?” Our team makes recommendations based on what will work the best for your small business, not our bottom line. If you decide that XPERTEK is the right fit for your small business IT needs, we’ll get you onboard. You’ll be provided with answers to any questions you have, along with training for you and your employees on how to submit any trouble tickets. From there you will receive the five star support we are known for, whether it’s on site or remote desktop support.
Your call quality should be crystal clear, and you also should have access to features you need the most like voicemail, auto attendants, call recording, and more. Get what you need with VoIP phone service for your business.
Tired of managing email users and figuring out how to effectively filter spam? Spend your time sending messages and communicating with customers and employees instead.
Who will you call when a computer program malfunctions and you can’t complete daily tasks? Get on-site or remote support fast to get back up and running.
There are a lot of devices that need to interact in an office including printers, computers, servers, and mobile phones or tablets. We’ll get them working together seamlessly.
If you’re moving offices it’s a great time to evaluate your technology needs. Are you adding new employees? How many computers will be in your new office and who will set up in your new facility? We can help.
Is your business data regularly backed up? Where is the data stored? We can back up your data nightly, and store it in a secure location both at your local facility and in a remote data center.
There is no one size fits all with data storage. Let us help you get what your business really needs whether that’s local network storage or access to data in the cloud.
Never waste time on waiting for software updates again. We monitor for updates and system failures, and schedule reboots when they are least disruptive to your workflow.
Don’t take a chance with your protection. Let us manage your anti-virus software and ensure no malware or harmful websites ever pose a threat.
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